Welcome to Dorxi (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website at https://dorxi.shop/ or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you browse our website, create an account, place an order, subscribe to our communications, or contact our customer support team.

Personal Information

The personal information we may collect includes:

• Full name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information
• Order history and purchase details

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited and browsing activity
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website, products, and services
• Prevent fraud and enhance website security
• Send promotional emails and special offers (where permitted by law)
• Comply with legal and regulatory obligations

You may unsubscribe from promotional emails at any time by following the instructions included in those communications.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, personalize your shopping experience, analyze website traffic, and remember your preferences.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

4. Sharing Your Information

Dorxi does not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers that assist us with:

• Payment processing
• Order fulfillment and shipping
• Website hosting and maintenance
• Analytics and marketing services
• Customer support

These providers are only permitted to use your information to perform services on our behalf and are required to protect your information.

We may also disclose information if required by law or to protect our legal rights.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.

6. Your Privacy Rights

Depending on applicable U.S. state laws, you may have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of eligible personal information
• Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page along with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Dorxi

Website: https://dorxi.shop/

Contact Page: https://dorxi.shop/contact-us/

Email: support@dorxi.com

Phone: +1 559 492 4626

Address:
3263 E Tulare Ave, Fresno, CA 93702, United States

Business Hours:
Monday – Friday, 09:00 AM to 05:00 PM (USA Time)

Live Chat: Available on our website for immediate assistance.